Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of www.tripcontrastfares.com, regardless of location. It is designed to comply with:

• General Data Protection Regulation (GDPR) – European Union.
• California Consumer Privacy Act (CCPA/CPRA) – California, USA.
• Children’s Online Privacy Protection Act (COPPA) – USA.
• Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada.
• Lei Geral de Proteção de Dados (LGPD) – Brazil.
• Other applicable global privacy and data protection laws.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

1. a) Personal Information
   Name, date of birth, gender.
   Contact details: email, phone number, address.
   Passport and travel document information (if required for booking).
   Payment details (processed securely through third-party payment providers).
2. b) Travel-Related Information
   Flight preferences, booking history, and special service requests.
   Loyalty or frequent flyer details (when provided).
3. c) Technical Information
   IP address, browser type, operating system, and device information.
   Cookies, session data, and analytics information.
4. d) Sensitive Information
   Only collected when strictly necessary (e.g., disability assistance or dietary preferences) and always with explicit consent.

3. How We Use Your Information

Your data is used for:

• Processing bookings and issuing tickets through authorized consolidators.
• Communicating confirmations, itineraries, and travel updates.
• Providing customer support, including consultation and advisory services.
• Fraud detection, security monitoring, and regulatory compliance.
• Marketing and promotional communications (opt-out available).
• Improving our website, services, and user experience.

We process personal data based on legitimate interests, contractual necessity, legal obligations, or explicit consent where required.

4. Sharing of Information

We do not sell personal data. We may share your information with:

• Airlines, consolidators, and travel suppliers to fulfill bookings.
• Payment processors and financial institutions for transaction authorization.
• Service providers assisting with IT, analytics, and customer support.
• Government authorities or regulators when required by law.

All third parties must adhere to strict data protection obligations.

5. International Data Transfers

As a global platform, your data may be transferred across borders. We implement Standard Contractual Clauses (SCCs), Data Protection Addendums, and equivalent safeguards to ensure compliance with international data protection laws.

6. Data Retention

Personal data is retained only as long as necessary to fulfill booking, compliance, and legal obligations.

Travel booking records are generally retained for 7 years per regulatory requirements.

Data no longer required is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access – Request a copy of your personal data.
• Correction – Fix inaccurate or incomplete information.
• Deletion – Request removal of personal data.
• Restriction – Limit data processing.
• Portability – Receive your data in a transferable format.
• Objection – Opt-out of certain processing or marketing.
• Do Not Sell/Share (CCPA/CPRA) – Opt-out for California residents.
• Withdraw Consent – When data processing is based on consent.

To exercise your rights, contact us at privacy@tripcontrastfares.com. We respond within 30 days or as required by law.

8. Cookies and Tracking Technologies

We use cookies to enhance functionality, personalize content, and analyze traffic.

You can manage cookie preferences via your browser settings or our Cookie Policy.

Third-party analytics tools (e.g., Google Analytics) may collect anonymized usage data.

9. Children’s Privacy

Our services are not directed at children under 13 (or local legal age).

We do not knowingly collect data from children without parental consent.

10. Data Security

We implement industry-standard safeguards, including:

• Encryption of sensitive data during transmission.
• Secure storage and limited access controls.
• Firewalls and intrusion detection systems.
• Employee confidentiality and security training.

While we take significant precautions, no system is fully secure. Users should protect their login credentials and report suspicious activity immediately.

11. Consultation & Advisory Services

For customers seeking help with claims or flight issues (including those not booked with us):

• We may act as an independent third-party advisor.
• Services require explicit written or digital consent.
• Up to 30% success-based fee may apply for recovered amounts.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updates will be posted with a revised effective date.

13. Contact Information

For any privacy-related questions, rights requests, or concerns, contact us:

TRIP CONTRAST LLC
Registered Address: 3572 NEVILLE WAY, NAZARETH PA 18064, UNITED STATES
📧 Email: privacy@tripcontrastfares.com
📞 English (US): 1-855-295-4017